Domestic Assistance for the Elderly

30 Minutes to 24 hours a Day
A Support Worker can provide personal or domestic assistance, from 30 minutes to 24 hours a day, 365 days per year, as and when required.

Holiday or Respite Care
A Support Worker can provide a service to allow a family or full-time carer to take a well deserved break or holiday.

During the night a Support Worker can provide an in-home on call service, ideal for reassuring anxious clients and assisting with personal care needs.

Night Sitter
During the night a Support Worker can provide a waking night service, ideal for clients who require continuous support throughout the night.

Additional Services
A Support Worker can provide assistance to clients who require additional support to enable them to attend doctors appointments, hospital appointments, work or day centers, an social commitments.

All Support packages will be agreed between you and our Registered Manager and tailored to your individual requirements.  The Manager will need access to all areas of your home at the initial visit, to enable us to undertake a full risk assessment prior to the start of your support package.  If your needs change at any time, your package can be reassessed and increased or decreased dependent upon your requirements or budget.

Supported Living
Supported living is a combination of housing and support services agreed through a three-way relationship involving the service user, the Local Authority and the Support Service Provider. The service user will have the right to occupy his/her own tenancy and to have exclusive access to at least part of that tenancy. In a shared house this would normally mean exclusive access to his/her own bedroom for which he/she would have a key.

The service user will also receive housing support as assessed by the Local Authority and in accordance with the range of supportive activities identified by “Supporting People”. This will allow the development of the individual’s capacity to live independently in the community or sustain his/her capacity to do so. The individual should therefore be enabled to sustain and develop basic life skills essential to holding their tenancy successfully.

The Support Service Provider will be contracted to provide the support on behalf of the Local Authority. The service user will be fully involved in the planning of his/her own support service. The actual support received will have the aim of supporting the individual to maintain and develop maximum levels of independence within his/her home and the community. Comprehensive reviews will take place as described in this Specification. Where arrangements are needed for the provision of personal care these will be contracted separately by the Local Authority under separate financial arrangements.